Delivery & Returns

EXTENDED RETURNS UNTIL CHRISTMAS:

Enjoy an extended return period until Christmas! All items purchased between now and December 24, 2025, can be returned for a full refund until January 15, 2026.

FREE SHIPPING:

tracked service via FedEx, DHL Express or DHL for all orders.

We currently ship to the USA, Mexico, Australia, United Kingdom (please switch to our UK store), European Union (please switch to our European store) , India, Singapore, South Korea, Japan, New Zealand, Brasilia, Argentinia, South Africa, United Arab Emirates, Kuwait, Katar, Dubai, Israel.

RETURNS:

We hope that you love your Giesswein products. But if for any reason you’re not entirely satisfied, it’s super simple to return with our 14 day return policy. Within 14 days of receiving your Giesswein product(s), simply get your return label at www.giesswein.com/return . Then, we will refund the amount you paid for the item.

We are able to provide prepaid return labels for the United States and UK.

You are responsible for the cost of shipping back to us in all other countries.